Ashok Rao, Ph.D., CFPIM, combines extensive industrial experience with broad-based training skills. Currently he is professor of technology, operations, and information management at Babson College, Wellesley, MA, and chair of the Management Division. Professor Rao has more than 30 years of experience in teaching and in industry. He earned his Pd.D. in industrial engineering and M.S. in electrical engineering from the University of Iowa and has been active with the APICS Curricula and Certification Council and the Center for Quality Management (the Education and Training Committee). He is past president of the APICS Boston Chapter.