Business Intelligence

Operational Inteligence: An Introduction

Operational Intelligence, or OI, has been proclaimed by many as the next generation of business intelligence. This rising technology star now offers organizations access to real-time business insights that have never been possible before. In this report, expert Thomas Palmieri, Director of Operational Intelligence and Service Management at Melillo Consulting, explores the world of Operational Intelligence to help viewers understand the benefits and advantages that this potentially world-changing technology has to offer.

Track: Technical Briefings
In-depth information on new technologies, techniques and solution providers

Learning Objectives:

After viewing this program, you should be able to:
  • Define Operational Intelligence and explain its benefits and advantage
  • Understand what Operational Intelligence looks like in action
  • Recognize the challenges organizations may face when implementing OI solutions
  • Identify the latest trends in OI and consider what the future may hold for Operational Intelligence

Speaker / Author:

Tom Palmieri

Tom is a lead technologist at Melillo Consulting. He has over 22 years’ experience delivering managed co-location, IT and security operations services, software development, and ITIL (ITOM & ITSM) practices. Tom was a key member of both Beatbox, acquired by Mercury/HP in 2005 (Mercury/HP RUM, part of BAC/BSM) and Cloudmeter acquired by Splunk in 2013 (Splunk App for Stream).


Price (USD)

Standard Rate: $29.00
Subscribers: $29.00
Pillsbury U Online: $29.00
Metro State Univ: $29.00


Course Code : WIT-1984

Release Date : 07/06/2018
Expire Date : 07/06/2020
Credits :
PMI PDU 0.50

Length : 18min

Format Type : eLearning
Mobile Compatible

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