Cloud Computing & Virtualization

Creating Effective SLAs For Cloud Computing Services (Peak Performance)

Course Overview
The Cloud Computing paradigm has brought about an unprecedented opportunity for both private and public sector IT organizations. Among those, to reduce computing costs and complexity, while increasing efficiency and improving the delivery of key technology services throughout an enterprise. In order to maximize the benefits and minimize the risk of computing in the Cloud, organizations must be vigilant about negotiating effective Service Level Agreements with Cloud solution providers.

In this report, Peter Vogel, partner and chair of the Computer Technology Practice Group, at the law firm of Gardere Wynne Sewell LLP, offers advice and best practices to help IT and business leaders craft well designed SLAs that will enable their organizations to realize the true benefits of computing in the Cloud.

Track: Peak Performance
Methodologies and proven practices that advance the management skills of IT professionals

Learning Objectives:

Upon successful completion of this segment, you should be able to:

  • Discuss the ongoing evolution of Cloud Computing and how it is rapidly transforming organizations today;
  • Articulate key details to include when creating service level agreements;
  • Understand the best practices for designing well-defined Cloud SLAs.

Content Partner:


Prerequisites/Advanced Preparation:


Speaker / Author:

Photo of Peter Vogel

Peter Vogel - Presenter
Peter S. Vogel is a Partner with the law firm Gardere Wynne Sewell LLP in Dallas, Texas, where he serves as Chair of the e-Discovery Team and Co-Chair of the Technology Industry Practice Group. Mr. Vogel holds a Masters in Computer Science and a Certificate in Data Processing, and has worked as a programmer, systems analyst, graduate school lecturer and management consultant. He has written and lectured nationally on computer law topics, including the Internet, e-Commerce, and the e-Discovery. Mr. Vogel served as President of the Dallas Bar Association. Since 1997, he has served as Chair of the Texas Supreme Court Judicial Committee on Information Technology.
He also serves as a Court Ordered Mediator and Special Master in Computer e-Discovery, Technology, and Internet Matters. Mr. Vogel is an Adjunct Law Professor at the SMU Dedman School of Law and since 2000 taught courses on the Law of eCommerce. You may review his blog on the Internet, IT, and e-Discovery at

Software & Hardware Requirements:

  • 56k or Greater Internet Connection
  • Adobe Acrobat® Reader for the .pdf files
  • Adobe® Flash® Player 8 or higher
  • Modern DHTML Compatible Browser
  • Ram: 256 MB minimum
  • Sound card with speakers/headphones
  • Windows or Mac OS


Price (USD)

Standard Rate: $29.00
Subscribers: $29.00
Pillsbury U Online: $29.00
Metro State Univ: FREE


Course Code : WIT-1814

Release Date : 09/01/2016
Expire Date : 10/01/2018
Credits :
PMI PDU 0.50

Course Level : Basic

Passing Grade : 70%
Format Type : eLearning

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